Legal

Privacy Policy

How we collect, use, and protect your information

Last updated: January 1, 2025

Introduction

Maia Construction ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://maiaconstruction.com or use our home improvement services in Massachusetts.

Information We Collect

Personal Information You Provide

When you contact us for a free estimate, fill out a form, or communicate with us, we may collect:

  • Name and contact information (phone number, email address)
  • Property address and project details
  • Photos or descriptions of your home improvement needs
  • Communication records (emails, phone calls, messages)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website or source
  • IP address and general location data
  • Device information

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide free estimates
  • Schedule and deliver our home improvement services (siding, windows, doors)
  • Communicate with you about your project
  • Improve our website and services
  • Send you relevant information about our services (with your consent)
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Analyze website traffic and usage patterns (Google Analytics)
  • Remember your preferences
  • Improve your browsing experience
  • Measure the effectiveness of our marketing efforts

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Trusted third parties who assist with website hosting, analytics, and business operations
  • Legal compliance: When required by law, regulation, or legal process
  • Business protection: To protect the rights, property, or safety of Maia Construction, our customers, or others

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request information about our data practices

Third-Party Links

Our website may contain links to third-party websites (e.g., Google Reviews, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Maia Construction

Marlborough, MA 01752

Phone: (508) 859-9880

Email: contact@maiaconstruction.com